Privacy Policy

Effective Date: February 1, 2026

Comet Innovations ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, and property address, provided when you fill out our contact form or book a consultation.
  • Scheduling data — appointment details and preferences, collected through Acuity Scheduling (Squarespace).
  • Project information — details about your home, systems, and preferences shared during consultations and project planning.
  • Website usage data — pages visited, time on site, and browser information, collected through standard analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule consultations
  • Design and deliver smart home systems tailored to your needs
  • Provide ongoing support and maintenance services
  • Send project updates and relevant communications
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses the following third-party services that may collect data:

We recommend reviewing the privacy policies of these services to understand how they handle your data.

4. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. Third-party services embedded on our site (such as Acuity Scheduling) may also set cookies. You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Project records may be retained for warranty and service continuity purposes. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of non-essential communications

California residents may have additional rights under the CCPA. To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact

Questions about this Privacy Policy or how we handle your data? Contact us at travis@cometinnovations.com.